What action is considered illegal regarding insurance practices?

Participating in anti-competitive strategies is considered illegal in insurance practices because such actions can create an unfair marketplace, hinder competition, and lead to inflated prices for consumers. Insurance regulations are designed to promote fair competition and protect consumers from practices that could be detrimental to their interests. Engaging in activities that restrict competition, such as price-fixing or colluding with other insurers to limit services or deny coverage, undermines the integrity of the insurance industry and violates antitrust laws.

In contrast, offering discounts for loyal customers, providing clear policy explanations, and working with state regulators are all encouraged practices that foster transparency, fairness, and consumer trust. These actions help ensure that customers receive appropriate coverage and understand their policies, while regulatory cooperation is essential for maintaining compliance and promoting ethical industry standards.