Which of the following must NOT be included in an insurer's anti-fraud plan?

The item that must not be included in an insurer's anti-fraud plan is the suspension of a producer's licensure. An anti-fraud plan is designed to prevent and detect fraudulent activities within the insurance industry, and includes various elements that promote awareness and reporting of fraud.

Educating employees about fraud detection is essential as it empowers staff to recognize and act upon suspicious activities. Regular training ensures that all personnel are aware of the types of fraud they may encounter and understand protocols for reporting these instances.

Reporting all suspected insurance fraud is also a critical component. Insurers are typically obligated to report suspected fraud to the appropriate authorities to facilitate investigations and uphold the integrity of the insurance system.

Contracting for one or more fraud investigations can be a part of an anti-fraud strategy as it allows insurers to bring in specialized expertise to handle complex cases of fraud.

Conversely, the suspension of a producer's licensure is not an inherent requirement of an anti-fraud plan. While regulatory agencies can suspend or revoke a producer's license due to fraudulent activities, such actions are separate from the establishment of the preventive initiatives within an insurer's anti-fraud plan. This process typically involves legal and regulatory standards rather than being a proactive method of fraud prevention.